aee365 Terms and Conditions

aee365 is an online gaming and betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between aee365 and its users. By using the platform, you are accepting these Terms.

These terms and conditions have been written in English so that all users in Bangladesh can understand them easily. If anything is unclear, please contact our 24/7 live chat support.

1.1 Definitions

• "Platform" refers to the aee365 website and all related services.
• "User" or "Member" refers to any registered individual.
• "Account" refers to the personal user account created on the platform.
• "Wager" or "Bet" refers to the use of real money in any gaming or betting activity.
• "Bonus" refers to any promotional offer provided by the platform.

1.2 Scope of Services

The aee365 platform offers cricket betting, slot games, live casino, fishing games and a variety of other entertainment gaming services. The scope of services may change at any time.

The following conditions must be met to be eligible to register and participate on the aee365 platform:

• You must be at least 21 years of age.
• You are not a resident of any country or region where online gaming is completely prohibited.
• You are of sound mind and capable of making your own decisions.
• You have the ability to deposit from your own legitimate financial source.
• You have not previously self-excluded.

aee365 may at any time request a national identity card or other valid documents for age verification. The account may be temporarily restricted until verification is complete.

When registering with aee365, you must provide accurate and complete information. Registration with false information will result in account closure.

3.1 Account Creation Rules

• Each individual may open only one account. If the same person holds multiple accounts, those accounts will be closed.
• You must provide your correct name, date of birth, mobile number and email address during registration.
• Your account password must be at least eight characters long and must not be shared with anyone.
• Operating an account on behalf of or as a representative of another person is strictly prohibited.

3.2 Account Security

The security of your account is your own responsibility. If you believe unauthorized access to your account has occurred, contact our 24/7 live chat immediately or email us at [email protected].

3.3 KYC Verification

To ensure a safe and transparent service, aee365 follows a Know Your Customer (KYC) identity verification process. A copy of your national identity card or passport may need to be submitted before a withdrawal or when a certain amount is exceeded. Withdrawals will be temporarily held if KYC is not completed.

Funds can be deposited and withdrawn easily on the aee365 platform through the popular payment methods available in Bangladesh.

4.1 Deposit

• Minimum deposit amount: ৳200 (same for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
• Deposits must always be sent from an account registered in your own name. Deposits sent from third-party accounts are not accepted.
• After a successful deposit, the balance is usually added to your account within a few minutes.

4.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawals can only be made through the same method used for the deposit; exceptions may be considered after KYC verification.
• Once a withdrawal has been initiated, it cannot be cancelled.
• Withdrawals may be restricted until active bonus wagering requirements are met.

4.3 Currency

All transactions on the aee365 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

aee365 regularly offers various bonuses and promotional offers. All bonuses are subject to their own terms and conditions.

5.1 Welcome Bonus

• New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive ৳1,500 as a bonus, giving a total balance of ৳2,500.
• Example: Deposit ৳12,000 or more and receive the maximum bonus of ৳8,000, giving a total balance of ৳20,000.
• Welcome bonus wagering requirement: 15x (meaning you must wager 15 times the bonus amount).
• Each member is eligible to receive the welcome bonus only once.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly; wagering requirements must be met first.
• If wagering requirements are not met within the specified time limit, the bonus will be cancelled.
• It is not possible to have multiple bonuses active at the same time, unless the promotion's terms state otherwise.
• aee365 reserves the right to modify, suspend or cancel any bonus promotion at any time.
• If bonus abuse is suspected, aee365 may investigate the account.

All gaming and betting activities on the aee365 platform are conducted following fair and transparent policies. Each game has its own applicable rules.

6.1 Cricket Betting

• Bets can be placed on local and international cricket matches including BPL, IPL, T20 World Cup and ICC tournaments.
• Both pre-match and in-play betting are available.
• If a match is cancelled or abandoned, bet outcomes will be settled according to the established rules.

6.2 Slot Games

• All slot games are operated using certified Random Number Generator (RNG) technology.
• Game results are completely independent and do not depend on previous spins.
• If a game is interrupted due to a technical issue, it will resume from the last saved state.

6.3 Live Casino

• Live casino games are played with a real dealer and results are determined in real time.
• If a connection is lost during a live game, the bet outcome is stored on the server.

Any of the following activities are strictly prohibited on the aee365 platform and will result in immediate account closure:

• Creating or using multiple accounts.
• Registering using a false identity or someone else's identity.
• Abusing the bonus system or using coordinated bonus strategies.
• Using fraudulent payment methods.
• Attempting to influence games using software or automated methods.
• Using the platform for money laundering or illegal financial activities.
• Threatening or behaving disrespectfully toward aee365 staff or other members.
• Sharing or selling your account with or to a third party.

aee365 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Violation of these terms and conditions.
• If registration with false information is proven.
• Failure to pass age verification.
• If fraudulent activity is suspected.
• Failure to submit KYC documents or submission of forged documents.
• If an account has been inactive for an extended period (generally more than 12 months).

8.1 Account Closure Request

You may close your account at any time if you wish. To do so, contact us via 24/7 live chat or at [email protected]. Before closing your account, make sure all valid balances have been withdrawn.

aee365 places the highest importance on the security of your personal information. Our platform uses SSL encryption technology to keep your information protected.

• Your personal information will be used solely for the purpose of operating the platform.
• Your information will not be sold or transferred to third parties.
• Information may be provided to authorities where required by legal obligation.
• For more details, please read our Privacy Policy.

aee365 believes in responsible gaming. We want every member to play safely and enjoyably.

• Only those aged 21 or above are allowed to use our platform.
• View gaming as entertainment, not as a source of income.
• Options for setting limits, taking a temporary break, or self-exclusion are available.
• If you experience a gaming problem, please contact our support team.

To learn more about responsible gaming, please read our Responsible Gaming page.

aee365 is not liable for the following:

• If a game is interrupted due to internet connection issues.
• If a transaction fails due to delays or errors in third-party payment services.
• If loss occurs as a result of sharing your account password or login details with someone else.
• If service is temporarily disrupted due to technical errors.
• Due to software issues from a third-party game provider.

If you notice any technical error or irregularity, please inform our support team immediately. Any winnings obtained by taking advantage of an error will be considered void.

aee365 reserves the right to change, add to, or cancel these terms and conditions at any time. Continuing to use the platform after any changes will be taken as your acceptance of the new terms and conditions.

• For significant changes, a notification will be sent to your registered email or on the platform.
• The date of changes and the latest update information will be noted at the top of this page.
• If you do not accept the new terms and conditions, you may request to close your account.

12.1 Dispute Resolution

If you have any dispute or complaint, please first contact us via our 24/7 live chat or at [email protected]. Our support team will make every effort to provide a resolution as quickly as possible.

12.2 Applicable Law

These terms and conditions will be interpreted and applied in accordance with applicable law. If any part of the terms and conditions is found to be unenforceable, the remaining parts will remain fully in effect.